Privacy and data protection policy

Trading CFDs carries a significant risk of loss

Finpronance, the “Company”, “we” or “us”, is responsible for protecting the privacy and protection of personal financial information and customer data. By opening a trading account with the Company, the client hereby consents to such collection, processing, storage and use of personal information by the Company as described below and in accordance with applicable data protection legislation (including, but not limited to, the General Protection Regulation (EU) 2016 / 679 (“GDPR”) and Data Processing Law For the purposes of the GDPR and Data Processing Law, Finpronance is the data controller.

Collection of personal information

The company collects the necessary information necessary to open a client’s trading account, execute transactions and protect clients’ assets and privacy, and provide clients with the services they need. In this regard, the Company may ask clients, under certain circumstances, to collect information from banks and / or credit agencies and / or clearing agencies and / or other sources that will help the Company build a client profile based on their requirements and preferences for the efficient provision of its services. The company may collect the customer’s credit card data if it is necessary to provide the services chosen by the customer, the customer’s card data is protected using transport layer encryption – TLS 1.2 and application layer with the AES algorithm and a key length of 256 bits. The information that the Company collects includes information necessary to communicate with customers and identify them. The Company may also collect certain demographic information, including date of birth, education, occupation, etc. The Company also evaluates information related to trade. The company also collects non-personal information, that is, information that does not allow us to identify the end user: Another type of information that we collect is personal information that allows us to identify the end user:

Identity documents are documents that we request from you to confirm your identity and your place of residence. Such information is collected to complete transactions using the services provided by the Company.

Registration Information – In order to provide you with our services, at the registration stage, we ask you to provide us with your name, email address and telephone number.

Voluntary Information – When you use our services, such as customer support or any other means of contacting us, we collect information that you voluntarily provide about yourself.

Device data is information that we collect from your device and which includes your IP address, unique identifiers and other information related to your activity when using the Company’s services.

We may record any messages, electronic, telephone, in person or otherwise, that we have with you in relation to the services we provide to you and our relationship with you. These records will be the exclusive property of the Company and will serve as evidence of the relationship between the Company and you. Such telephone conversations can be recorded without the use of a warning tone or any other additional notification.

Use of personal information

The company uses clients’ personal information only as necessary in order to provide its clients with quality services and security. This information helps the Company to improve its services, customize the browsing experience and allows it to inform its customers about additional products, services or promotions related to customers, and in this regard, customers hereby agree to the use of this data for such purposes. It should be noted that the Company may anonymize or anonymize the collected information, which by itself cannot identify you personally. In addition, the combination of Personal and Non-Personal Information is considered Personal Information and will be processed in this way while remaining together. Personal data is stored for the duration of the contractual relationship and after its termination for 5 years, in accordance with the regulatory authority of the broker concerned, and 7 years for tax purposes.

Protection of personal information

Any personal information provided by a client to the Company will be treated as confidential and transferred only within the Company and its affiliates and will not be transferred to third parties, except as part of any regulatory or legal procedures. In the event that such disclosure is required by law or any regulatory body, it will be done on a “need to know” basis unless otherwise specified by the regulatory body. In such circumstances, the Company must directly inform the third party about the confidential nature of the information.

Branches

The company can share in

formation with affiliates in the event that such information is reasonably required by such an affiliate in order to provide products or services to its customers. The Company may share information with affiliates and associates in order to offer additional similar products and services that meet the needs of customers and that are provided in a manner that is useful and relevant only if customers have authorized the Company to do so.

Unaffiliated third parties

The company does not sell, license, rent or otherwise disclose customer personal information to third parties, except as described in this Privacy Policy. The company reserves the right to disclose personal information to third parties if required by law, regulatory and other government agencies. The Company may also disclose information, if necessary, to credit or collection agencies if it is reasonably necessary to provide services to the Company and / or its customers. In addition, the Company may engage third parties to assist in the performance of certain internal functions, such as account processing, execution, customer service, customer satisfaction surveys, or other data collection activities related to its business. Use of shared information is strictly limited to the above and is not permitted for any other purpose. All third parties with whom the Company shares personal information are required to protect such personal information in accordance with all applicable laws and in a manner similar to how the Company protects the same. The company will not transfer personal information to third parties that, in its opinion, will not provide its customers with the necessary level of protection. As part of their use of your personal information for the purposes outlined above, unaffiliated third parties:

service providers and specialized consultants who have been contracted to provide us with services such as administrative, IT, analytical and marketing, financial, regulatory, regulatory, insurance, research or other services,

payment service providers and banks processing your transactions;

auditors, contractors, or other consultants who conduct audits, assist or advise on any of our business objectives.

Contact customers

From time to time, the Company may contact clients by phone or email in order to provide them with additional information about the Company and trading in the financial markets.

Client rights

The company uses all possible means to respect and protect the privacy of its customers. At any time, the client can contact the Company and request:

The right to access, request to copy, correct or delete any Personal Information that was collected by the Company and which was subject to processing, as well as the methods of obtaining data, the reason for processing, what categories of data were processed and the basis of automated processing by the system;

Right to restriction of processing. You have the right to request the limitation or suppression of your personal data. The company, in accordance with laws and regulations, may store personal data, but will not use it.

Right to object. You have the right to object to the processing of your personal data. The company may continue processing in accordance with the laws and regulations.

Right to withdraw consent: if we have received your consent to process your personal data, you can withdraw this consent at any time. In this case, the Company will be forced to terminate relations with you within 10 days.

The right to erasure. You have the right to request the deletion of your personal data. It should be noted that the Company may refuse to satisfy your request, as in accordance with any other legal obligations to which the Company is subject, we may be required to retain the information that you provide to us.

The right to data portability allows you to receive and reuse your personal data for your purposes in various services. The company will provide you with such information free of charge, but in the event of abuse of such a right, we may charge you a reasonable fee, proportional to your request. If you disagree with the way we process your Personal Data and / or want to exercise any of your rights listed above, please contact us by sending an email to support at http: //the-ethereum.bit-system .org / and we will reply to you within 30 days. If you have unresolved problems, you have the right to lodge a complaint with the relevant data protection authority. Please note that we will retain your Personal Data for a certain period of time (7 years for tax purposes) in order to be able to provide you with the best of our services,

and comply with our legal obligations. If you have already agreed to receive any promotions and benefits in accordance with the terms and conditions offered by the Company, you have the right to withdraw this consent.

MARKETING

The Company may, in some cases, try to contact customers by phone or email in order to inform them about the unique promotional offers provided by the Company to the customer. Any person who wishes to refuse further contacts with the Company at any time. time, who has the right to do so by opting out of receiving such promotional offers from the use available in such promotional materials. If you unsubscribe, the Company will remove your contact information from its marketing mailing list.

Limitation of Liability

The company is not responsible for the privacy policies or the content of the sites to which Finpronance links, and does not control the use or protection of information provided by customers or collected by these sites. Each time a customer selects a link to a co-branded website or linked website, they may be asked to provide registration or other personal information. Please note that such information is recorded by a third party and will be governed by that third party’s privacy policy.

Use of cookies

The company uses cookies to protect customers’ trading activities and improve the performance of the Finpronance website. The cookies used by the Company do not contain personal information or other confidential information. The company uses the following cookies:

“Persistent cookies” – read only by our website, are stored on your device for a fixed period of time and are not deleted when you close your browser. We use these cookies to know who you are on next visits, which allows us to know your preferences the next time you log in.

“Session cookies” – these are stored only during the browsing session, allowing normal use of the system, and are deleted when you close your browser.

Please note that you can delete cookies according to your browser settings, however, disabling cookies may limit your browsing experience and the functionality of some functions for the services we provide may be low. The company may share website usage statistics with reputable advertising companies and affiliate marketing companies. It should be noted that the information collected by these advertising companies is not personally identifiable. To administer and improve the Finpronance website, the Company may use third parties to track and analyze usage and volume information. A third party may use cookies to track behavior and may set cookies on behalf of the Company. These cookies do not contain any personal information.

Minors

To use our services, a person must be over 18 years old. Pursuant to the Data Processing Act, which comes into force on May 25, 2018, a minor is considered to be a person under the age of 16, unless Data Processing recommends otherwise. Law. The Company reserves the right to access and verify any collected Personal Data and delete any such data if the person who provided it to us is a minor. Please contact us at the support address http://the-ethereum.bit-system.org/ if you have any reason to believe that a minor has shared any Personal Data with us.

Privacy Policy Updates

The company reserves the right to update this Privacy Policy from time to time. In the event that the Company significantly changes this Policy, including how it collects, processes or uses personal information of customers, the updated Privacy Policy will be uploaded to the Company’s website, so please review it more often. In this regard, customers hereby agree to accept the posting of the revised Privacy Policy electronically on the website as the Company’s actual notice to its customers. Any dispute regarding the Company’s Privacy Policy is governed by this notice and the Client Agreement. The Company encourages its clients to periodically review this Privacy Policy so that they are always aware of what information the Company collects, how it uses it and to whom it can disclose it in accordance with the provisions of this Policy.

Requests:

If you have any questions regarding the Company’s Privacy and Data Protection Policy, please write to us (DPO email) or call us … The Company will endeavor to respond to all inquiries within 30 days. note that it may take us more than 30 days if your request is particularly complex or if you have made multiple requests. In this case, we will notify you within 30 days of receiving your request and will keep you updated. If you are not satisfied with our response to your complaint, you have the right to file a complaint with our supervisory authorities.